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Website Privacy Policy

‘We’, ‘us’ and ‘our’ refer to Australian Synergy Finance Pty Ltd (ABN54 613 655 646) (“ASF”), Australian Credit License 490422, and its related entities.

This Privacy Policy applies to all personal information collected by us via the website located at visiting AFS website or any of the websites owned or operated by AFS, you consent to AFS Website Privacy Policy.

About this Website Policy

We are committed to protecting your privacy. For that reason, we have set out in this policy how your personal information will be treated as you access and interact with our website.

Collection and use of information

We may collect and retain personal information from you directly or via your use of our website.

We will only collect personal information which is reasonably necessary for, or directly related to, our functions or activities.

Sensitive information

Sensitive information is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.

We will not ask you to disclose sensitive information, but if you elect to provide sensitive information it will also be captured and stored.

Information from third parties

Our website also contains links to the websites of third party service providers (Third Party websites). If you have accessed Third Party websites through our website and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a Third Party website from our website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party.

We will only disclose personal information to an unrelated third party with your consent.

Advertising and tracking

When you view our advertisements on a Third-Party website, the advertising company uses ‘cookies’ and in some cases ‘web beacons’ to collect information such as:

When you access our website after viewing one of our advertisements on a Third Party website, the advertising company collects information on how you utilise our website (e.g. which pages you view) and whether you complete an online application.


We use ‘cookies’ to tell when you have used the website and to provide you with better and more customised service and with a more effective website.

A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.

We use cookies for different purposes such as:

IP addresses

Your IP address is the identifier for your computer when you are using the internet.

It may be necessary for us to collect your IP address for your interaction with various parts of our website.

Online applications

When you send a completed online application to us, we retain the information contained in that application. We are able to then use that information to provide any financial services that you require.

You can also suspend and save online applications, so you can complete and send the applications at a later time. If you suspend or save your application, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. Online applications that have been suspended or saved may be viewed by us.

Access and correction

You have the right to request access to, and correct, the personal information we hold about you in certain circumstances.

We will take all reasonable steps to ensure your information is accurate.

If you wish to obtain such access or you believe that the information we have is not accurate, please contact us on the details set out below.

Security of information

The security of your information is very important to us.

We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed as totally secure.

We take all reasonable steps to protect the information in our systems from misuse, interference, loss, and any unauthorised access, modification or disclosure.

If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.

We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

Direct marketing

We will not use or disclose sensitive information about you for direct marketing purposes unless you have consented to that kind of use or disclosure.

We may use your personal information for direct marketing purposes. If you do not wish to receive direct marketing communications from us or from other organisations, or wish to know the source of the information being used, you may submit a request [LINK]. We will respond to your request as soon as practicable.

Disclosure to overseas entities

We do not generally disclose personal information obtained from cookies to overseas entities in the course of our activities. If we do disclose personal information to overseas entities, you hereby consent to this transfer.

External website links

Our website may contain links to other websites. We are not responsible for the privacy practices of other websites. Further, we do not make any warranty as to the accuracy of these websites.

Reviewing this Website Privacy Policy

AFS reserves the right to review and amend this Privacy Policy from time to time without providing you with notice.

How to contact us about privacy

If you would like further information, please contact us on/p>

Phone: 1300 998 868


Postal Address: PO Box 136, Doncaster Heights, VIC 3109

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